Coaching for Results
Course Description Overview
As a leader in your organization, you're expected to help people meet or exceed expectations and to help ensure productivity and profitability for the organization. Coaching is a leadership tool that is effective in improving performance and contributing to the goals of the organization. In this course, you will build a foundation for coaching, establish a coaching process, execute a coaching plan, and explore strategies for coaching in different business scenarios.
Many different factors can affect employee performance. When performance problems arise, people need to be supported to get back on track and do their jobs well. Coaching is an effective way of confirming an employee's value while improving performance. Coaching contributes to employee retention because it offers the opportunity to grow, provides motivation, and supports learning. Coaching also enhances the image and effectiveness of managers and supervisors.
In this course, you will develop the skills to coach for results. You will:
- Define coaching and determine how you want to coach.
- Build a foundation for coaching.
- Establish a coaching process.
- Execute a coaching plan.
- Coach teams and coach remotely.
To ensure your success, we recommend you have some level of work experience in any of a variety of organizational settings. You should also have general end-user computer and Internet skills. You may wish to take the following United States Career Campus course or have equivalent knowledge:
- Using Microsoft® Windows® 10
- Microsoft®Windows®10
- Microsoft®Office®16
- Any PDF reader
For this course, you will need one computer for each student and one for the instructor. Each computer will need the following minimum hardware configurations:
- 1 GHz or faster 32-bit (x86) or 64-bit (x64) processor
- 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
- 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
- CD-ROM drive (if installing any software from a CD-ROM)
- Keyboard and mouse (or other pointing device)
- 1024 x 768 resolution monitor recommended
- Network cards and cabling for local network access
- Internet access (contact your local network administrator)
- Printer (optional) or an installed printer driver
- Projection system to display the instructor's computer screen
Lesson 1: Defining Yourself as a Coach
Topic A: Define Coaching
Topic B: Determine a Coaching Approach
Lesson 2: Developing Core Coaching Skills
Topic A: Evaluate Performance
Topic B: Develop Essential Interpersonal Skills
Lesson 3: Establishing a Coaching Process
Topic A: Initiate the Coaching Relationship
Topic B: Agree on a Coaching Plan
Lesson 4: Executing the Coaching Plan
Topic A: Coach
Topic B: Adjust the Coaching Plan
Topic C: Verify That Goals Have Been Met
Lesson 5: Coaching in Different Business Scenarios
Topic A: Coach a Team
Topic B: Coach Remotely