Effective Management

Course Description Overview

Course Number:
097008
Course Length:
1 day
Course Description Overview:

The business world is increasingly becoming centered around the interaction of different teams, both within and outside the organization. The success of a team within a company is often directly linked to the ability of a manager to lead and manage the team effectively. To perform the job well, the manager must understand the different roles of everyone involved on the team, and be trained in developing the capabilities of all team members and addressing issues as soon as they surface. In this course you will gain an understanding of the basic fundamentals of becoming an effective manager for your team.


Before a law student is able to begin practicing law, the student must endure years of intense studying and be familiar with many different legal precedents in order to understand how the law works. A surgeon must attend medical school for several years and have an extensive knowledge of the human body before they can begin operating on patients. Similarly, a manager must have a thorough understanding of team dynamics and the principles that make the difference between success and failure before they can effectively manage a group of people. By examining effective methods of communication, problem solving, delegation, and motivation, you can prepare yourself to be an effective manager.

Course Objectives:

In this course, you will explore the fundamental concepts of effective management.


You will:


  • Determine the roles that a manager must fill on a team, and explore the key areas of personal development.
  • Discover how to detect silent messages through body language and other means of nonverbal communication. You will also boost your listening skills through active listening.
  • Discover the stages of team development and how to motivate your team. Also, you'll examine the need for regular team meetings and how to resolve conflict.
  • Empower your workgroup through delegation and coaching, and optimize staff performance.
  • Discover ways of identifying problems and determining their root cause. You'll also explore techniques to identify and implement solutions effectively.

Target Student:

Individuals taking this course may be business professionals who are either at the managerial level, or are interested in becoming team leaders.
Prerequisites:
There are no prerequisite skills for this course.
Course-specific Technical Requirements Software:
  • Microsoft® Windows® 10
  • Microsoft® Office 2016
  • Any PDF reader
Course-specific Technical Requirements Hardware:
  • For this course, you will need one computer for the instructor. Each computer will need the following minimum hardware configurations:


    • 1 GHz or faster 32-bit (x86) or 64-bit (x64) processor
    • 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
    • 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
    • CD-ROM drive (if installing any software from a CD-ROM)
    • Keyboard and mouse (or other pointing device)
    • 1,024 x 768 resolution monitor recommended
    • Network cards and cabling for local network access
    • Internet access (contact your local network administrator)
    • Printer (optional) or an installed printer driver
    • Projection system to display the instructor's computer screen
Certification reference (where applicable)
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Course Content:

Lesson 1: Developing as a Manager

 Topic A: Identify Effective Manager Roles

 Topic B: Develop Personal Skills


Lesson 2: Communicating Successfully

 Topic A: Communicate Without Talking

 Topic B: Manage Better by Listening

 Topic C: Assert to Achieve


Lesson 3: Cultivating Great Teams

 Topic A: Create an Invincible Team

 Topic B: Inspire Team Success

 Topic C: Run Team Meetings

 Topic D: Resolve Conflicts Positively


Lesson 4: Empowering Your Workgroup

 Topic A: Delegate for Results

 Topic B: Coach for Achievement

 Topic C: Optimize Staff Performance


Lesson 5: Creating Successful Solutions to Problems

 Topic A: Identify and Define the Problem

 Topic B: Determine the Root Cause

 Topic C: Identify a Solution

 Topic D: Implement Solutions Decisively


Registration
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