Lean IT Foundation with Six Sigma Overview (LITA)
This three day course leads to the Lean IT Association foundation exam followed by an overview of Six Sigma. Candidates will be taken from foundational understanding through to getting a practical appreciation of how to apply Lean IT Principles to specific business problems, pain points, trigger events and waste scenarios within the organisation. They will learn how to implement and apply Kaizen improvement activities into their enterprise and how to efficiently use it for client initiatives, and how to effectively use Lean IT for different organisational scenarios.
The course material is supported by practical case-based exercises. Candidates will learn how to apply the Lean IT approach to address customer value requirements and establish and maintain a sustainable approach to long term improvement of value delivery from IT.
The Guide has been written by leading industry experts and is part of the Lean IT Association (LITA) stream of courses. This training event is designed to prepare candidates to manage improvements in a controlled and structured way using the Lean IT approach.
This three-day course leads to the Lean IT Association foundation exam. During the course delegates, will get the opportunity to prepare for the exam and utilise our extensive database of practice questions. This course will enable delegates to gain a foundational understanding of all the key parts of the Lean It approach including:
Introduction to Lean
Lean IT Dimensions: Customer
Lean IT Dimensions: Process
Lean IT Dimensions: Performance
Lean IT Dimensions: Organisation
Lean IT Dimensions: Behaviour & Attitude
Kaizen Continual Improvement
Lean IT Foundation Exam Preparation
High level overview of Six Sigma
Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working a process environment. The Lean IT Foundation would suit candidates working in the following professions or areas:
CxO’s
IT Managers/ Directors
Senior Project Officers
Project & Program Coordinator/Managers
Operations Managers
Quality Managers
Business Analysts
Engineering Managers
IT Infrastructure Managers
Internal Consultants
Professional Consultants
This qualification is aimed at anyone working within a quality improvement environment that has responsibilities for identifying, assessing, planning, or managing improvement activities, or reporting on continual improvement activities across the organisation.
The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives.
Module 1 – Introduction to Lean
History of Lean
Key Principles of Lean
Aspects of Lean
Customer Defined Activities
8 types of waste
Primary drivers of Lean
Lean and Six Sigma
Characteristics of Lean IT
Module 2 – Lean IT Dimensions:
Customer
What is value
The customers
Critical to Quality
Voice of the customer
Module 3 – Lean IT Dimensions:
Process
Value streams and processes
Process elements
Basic processes
Push vs pull systems
SIPOC
Value Stream Mapping (VSM)
Lean IT Time
Process metrics
The 5 s concept
Heijunka
Module 4 – Lean IT Dimensions:
Performance
Defining performance
Performance indicators
Defining KPI’s
Time usage
Process Cycle Efficiency (PCE)
Skills and Knowledge
Module 5 – Lean IT Dimensions:
Organisation
Organisation structures
Key behaviour
Organising Lean IT
Communications cascade
Objectives, feedback and performance
Performance dialogue
Visual management
Work boards
Module 6 – Lean IT Dimensions:
Behaviour & Attitude
The Lean mind-set
The Lean attitude
Lean Behaviours
Lean transformation
Lean leadership
Jidoka
Module 7 – Kaizen Continual
Improvement
Continuous improvement
Kaizen events
Business benefits criteria
Feasibility criteria
Selecting a subject for a Kaizen
event
Roles in a Kaizen event
A3 Method
Define, Measure, Analyse, Improve,
Control
Common Kaizen tools
Common Kaizen Pitfalls
Module 8 – Six Sigma
Meaning of Six Sigma
History of Six Sigma
Common roles in six sigma
Six Sigma methods
Six Sigma tools
Control charts
The Six Sigma organisation.
Process capability and measures